Knowledge base
How does your own ordering website work with your POS system?
Short answer
With your own ordering website, guests place takeaway or delivery orders directly on your restaurant's website. If that website is connected to the POS system, orders arrive in the POS and the order flow digitally, instead of someone copying them. Foodyx Webshop is connected to the Foodyx environment: orders arrive in Foodyx POS through POSHUB.
What is your own ordering website?
Your own ordering website, also called a webshop or ordering site, is your restaurant's own online ordering channel. Guests look at your menu and order directly from you, for takeaway or delivery, depending on what you offer.
That is different from a delivery platform such as Thuisbezorgd or Uber Eats: there, the guest orders in the platform's environment, alongside other restaurants.
How does an online order reach the POS?
The guest places the order on your website. An integration passes it to the POS system, and from there it goes to the kitchen. At Foodyx, the website is Foodyx Webshop and the integration is POSHUB, to Foodyx POS.
- Guest
- Own ordering website
Integration (at Foodyx: POSHUB)
POS system (at Foodyx: Foodyx POS)
- Kitchen printer, or KDS (at Foodyx: through POSHUB)
Your own ordering website compared with Thuisbezorgd or Uber Eats
Your own ordering website and a delivery platform do different things. On your own website, guests order under your name and in your house style, and you decide what your ordering environment looks like. A platform is an external marketplace with its own audience; its costs and conditions are agreed with the platform itself.
You don't have to choose: you can use a platform to reach new guests and your own website for regular customers. How platform orders reach your POS is explained in Connecting Thuisbezorgd to your POS system and Connecting Uber Eats to your POS system. See also Thuisbezorgd and Uber Eats in one POS.
Do you pay commission on orders through your own website?
That differs per provider: some charge a fixed monthly price, others a commission or transaction fees per order, or a combination. Check before you choose.
For Foodyx Webshop, Foodyx charges no commission or fees per order: you pay a fixed monthly price for the module. Any costs from your payment provider are separate.
How do orders reach the kitchen?
A connected ordering website delivers the order to the POS system. From the POS it goes to the kitchen printer or kitchen display, just like an order at the counter.
At Foodyx, online orders arrive on your POS and kitchen display, just like orders in the restaurant. Read also how a KDS or kitchen display works.
Can your own ordering website run alongside other channels?
Yes, if your POS system supports those channels too. The orders from your website then join the same order flow as those from the restaurant, the phone and the platforms.
At Foodyx, Foodyx Webshop, Thuisbezorgd, Uber Eats, Kiosk and QR Ordering work side by side in the same Foodyx environment. Read more about orders from multiple channels in one POS.
How does Foodyx Webshop work?
With Foodyx Webshop you have your own ordering site for takeaway and delivery, in your restaurant's house style. Guests choose for themselves; delivery orders arrive with the address details. Your menu is in categories, with choices and extras per product and the allergens for every dish.
Online payment runs through Mollie, with Wero / iDEAL and credit card among others; the money goes straight to your Mollie account. Orders arrive through POSHUB in Foodyx POS. How the webshop works together with the kiosk and QR Ordering is explained under online ordering for restaurants.
What should you look out for with an ordering website?
These questions help when choosing an ordering website. Where they concern Foodyx, they say how it works there.
Takeaway, delivery or both?
Check whether the website supports both order types and how you arrange delivery yourself. With Foodyx Webshop the guest chooses; delivery orders arrive with the address details.
How does the guest pay online?
Ask which payment provider and payment methods are possible and where the money goes. Foodyx Webshop works with Mollie; the money goes straight to your Mollie account.
Is the website connected to your POS?
An integration means online orders do not have to be entered again. Foodyx Webshop is connected to Foodyx POS through POSHUB.
How does an order reach the kitchen?
Check whether online orders follow the same route to printer or kitchen display as your other orders. At Foodyx they arrive on the POS and kitchen display, just like orders in the restaurant.
How are choices and extras handled?
Sides and sauces need to match on the website and in the POS. In Foodyx Webshop, choices and extras are set per product.
When can you receive orders?
Agree how opening times work and what you do when you temporarily cannot take orders, for example on a busy evening.
Does the website look like your restaurant?
Check how much you can adapt to your own house style. You adapt Foodyx Webshop with your colours, fonts and images; custom work is possible at extra cost.
Do you pay per order?
Ask about commission, transaction fees and fixed costs. For Foodyx Webshop, Foodyx charges no commission or fees per order; costs from your payment provider are separate.
Frequently asked questions
Does an order from my website arrive in the POS automatically?
If the website is connected to your POS system, yes. At Foodyx, orders from Foodyx Webshop arrive in Foodyx POS through POSHUB.
Can an ordering website be used for both takeaway and delivery?
That depends on the provider. With Foodyx Webshop, the guest chooses takeaway or delivery.
Does a restaurant pay commission per order?
That differs per provider. For Foodyx Webshop, Foodyx charges no commission or fees per order; any costs from your payment provider are separate.
Can my own webshop keep running alongside Thuisbezorgd and Uber Eats?
Yes. At Foodyx, orders from Foodyx Webshop, Thuisbezorgd and Uber Eats arrive in the same Foodyx environment.
Do webshop orders go to the kitchen automatically?
Through the POS, if the website is connected. At Foodyx, a webshop order goes from Foodyx POS to the right kitchen printer, or through POSHUB to Foodyx KDS, depending on your set-up.
Do I need a separate POS system for an ordering website?
Not necessarily: an ordering website can be connected to a POS system if both support it. Foodyx Webshop works together with Foodyx POS, within the same Foodyx platform.
Further reading
Orders from multiple channels in one POS
All ordering channels in one POS and kitchen flow.
Takeaway and delivery in your POS system
Takeaway and delivery orders in one order flow.
Connecting Thuisbezorgd to your POS system
How Thuisbezorgd orders arrive in the POS.
Connecting Uber Eats to your POS system
Orders and menu through a POS integration with Uber Eats.
Kitchen display (KDS) in the restaurant
How orders reach the kitchen display.
Foodyx Webshop
Your own ordering site in your own house style.
Connecting your own ordering website to Foodyx?
Look at Foodyx Webshop or book a demo if you want to see how online orders reach your POS and kitchen.