Knowledge base

How do you connect Thuisbezorgd to your POS system?

Short answer

You connect Thuisbezorgd to a POS system through a supported integration between the ordering platform and the POS software. Orders are then sent to the POS digitally and automatically, so staff don't have to re-key them by hand. At Foodyx, this integration runs through POSHUB to Foodyx POS.

What is a Thuisbezorgd POS integration?

A Thuisbezorgd POS integration is a connection between the ordering platform and your POS software. A guest orders through Thuisbezorgd; the integration passes that order to the POS system digitally. There it is processed like your other orders, and from there it can go on to the kitchen.

How the integration works technically differs per POS supplier. At Foodyx it runs through POSHUB, the connecting layer between Foodyx products and external integrations.

How does the order flow work?

A guest orders through Thuisbezorgd. An integration sends the order to the POS system, which processes it and passes it on to the kitchen. The exact technology differs per POS supplier. At Foodyx, this order flow runs through POSHUB.

  • Customer
  • Thuisbezorgd

Integration (at Foodyx: POSHUB)

POS system (at Foodyx: Foodyx POS)

  • Kitchen printer, or KDS (at Foodyx: through POSHUB)

What happens without a POS integration?

Without an integration, a platform order usually sits outside the POS order flow. In practice that often means:

  • the order arrives outside your POS system;
  • staff copy order details into the POS by hand;
  • a second way of working appears next to the POS;
  • products or notes can be copied incorrectly when re-keying;
  • you switch between systems more often during service.

What are the benefits of a POS integration?

An integration mainly changes how a platform order moves through your business:

  • Less manual re-keying
  • Platform orders in the same order flow as your other orders
  • Sending orders to the kitchen from the POS
  • One overview during service
  • Your own ordering channels and platforms side by side

Can Thuisbezorgd work alongside Uber Eats and your own webshop?

Yes, if your POS system or integration platform supports those integrations. Orders from different platforms and from your own webshop then end up in the same order flow.

At Foodyx, Thuisbezorgd, Uber Eats and Foodyx Webshop can work side by side in the same Foodyx environment. See also Thuisbezorgd and Uber Eats in one POS and all orders together in one POS system.

How does this work at Foodyx?

At Foodyx, a Thuisbezorgd order arrives through POSHUB in Foodyx POS. This means the order does not have to be entered into the POS again by hand. From Foodyx POS, the order can then be sent on to the right kitchen printer, or through POSHUB to Foodyx KDS.

The order status (being prepared, out for delivery, completed) goes back to Thuisbezorgd automatically. The integration is set up by Foodyx. More about the Thuisbezorgd integration.

What should you look out for when connecting?

These questions help when choosing and setting up an integration. Where they concern Foodyx, they say how it works there.

Does your POS system support Thuisbezorgd?

Ask whether your supplier has a working integration with Thuisbezorgd. Foodyx supports Thuisbezorgd through POSHUB.

Which order details come through?

Check that products, quantities and notes arrive in the POS in full. At Foodyx they travel digitally with the order.

How do orders reach the kitchen?

Check whether the POS can send platform orders to kitchen printers or a kitchen display. Foodyx POS sends them to the right kitchen printer, or through POSHUB to Foodyx KDS, depending on your set-up.

Are order statuses supported?

Some integrations send the status of an order back to the platform. At Foodyx, being prepared, out for delivery and completed go back to Thuisbezorgd automatically.

How are products and options matched?

Products and options on the platform need to match the products in your POS. Discuss during set-up how that is arranged for your menu.

What happens during an outage?

Ask your supplier how platform orders arrive when the integration or the internet connection is temporarily down, and how you carry on.

How are payments handled?

Check how the payment method of a platform order shows in your POS and how you see it in your accounts.

Can you use several ordering channels side by side?

Check whether other platforms and your own webshop come in the same way. At Foodyx you can, with Uber Eats and Foodyx Webshop.

Frequently asked questions

Do I still have to enter Thuisbezorgd orders by hand?

No, not with a working POS integration: orders are passed to the POS digitally. At Foodyx they arrive through POSHUB in Foodyx POS.

Do I still need a separate Thuisbezorgd order stream?

With an integration, the order can be processed through your POS's normal order flow. At Foodyx, platform orders sit alongside your other orders in the same kitchen flow.

Do Thuisbezorgd orders reach the kitchen too?

A POS system can send a received order on to the configured kitchen printers or a kitchen display. At Foodyx that happens from Foodyx POS, to the right kitchen printer or through POSHUB to Foodyx KDS.

Can I use Thuisbezorgd and Uber Eats at the same time?

Yes, if your POS system supports both integrations. Foodyx supports both through POSHUB.

Can I use my own webshop as well?

Yes. Foodyx Webshop can be used alongside Thuisbezorgd and Uber Eats, with all orders in the same Foodyx environment.

Connecting Thuisbezorgd to Foodyx?

Look at the Thuisbezorgd integration or book a demo if you want to see how the order flow works in your restaurant.